Last Wednesday, I was confronted with the question whether to speak or not to speak?…
A colleague of mine called and opened up her feelings towards my boss. We normally talk about work and only work. Like clients’ enrollments, requests to waive charges, follow ups, et cetera. But this time, we had a long talk and it concerned her personal feelings. She told me so many things and one of it is that even though she needs my boss to go with her in selected client calls (that means super valued clients), she’ll just shrug off the idea and do it on her own. Well, definitely there’s a reason behind this but I’ll just leave it behind.
Before we ended our conversation, I told her to be transparent. For me, nothing beats transparency and honesty. It’s better to talk to the person sincerely (directly), then settle the issues. But she uttered hopelessly, that she’ll stick to her decision to just keep quiet and do her own thing. She said, "Hindi ko nalang iisipin ang sama ng loob ko. Trabaho lang wala nalang personalan."
After our talk, my mind got mixed up. I was still able to work but the question of whether to tell that to my boss or not keeps popping in my head. But I also remembered a line from my Ninong Darwin that is "speak or forever hold your peace." I was thinking about it even before bed time. I was saying to myself that if I don’t speak, yeah, nothing will change, work will go on, but relationships will continue to be broken and in the end our company and our clients will suffer because its employees are not working mutually and productively.
Next day came… And finally, I decided to speak up!! I just waited for the right moment to talk to my boss. Luckily, he was in a good mood and I was able to barge in his room around 4 o’ clock in the afternoon. Well, the usual stuff, little reporting, enumeration of things that he needs from me and I need from him. Then there goes the talkative and transparent Russelle. I had to tell him how my colleague feels about him (but definitely, I kept the not-so-good remarks to myself). My only goal why I’m speaking up is for them to have a better working relationship. And guess what? I was surprised with my boss’ reaction! He was open to the idea of talking to my colleague to iron things out! Whew! What a relief! Atleast he took my comments constructively.
So many heart-pounding moments passed by and Friday came. The day my goal was realized. At last! They were able to talk and agreed to forget what happened. (Sigh! Smile.. Smile…)
So what’s the lesson? That if you have a worthy purpose and you think that it will do more good than harm, then you should — SPEAK UP!